We are pleased to inform you that the hotfix addressing the issues with password reset emails and the Document Flow Queue Digest was successfully deployed last night. Our team monitored the system throughout the day, and we can confirm that everything is functioning as expected. The issue is now fully resolved.

Thank you for your patience and continued trust in our services.

We are pleased to inform you that a fix for the issue affecting password reset emails has been identified and successfully tested. Additionally, this fix will include improvements to the Document Flow Queue Digest feature. The updates will be deployed tonight during our normal maintenance window.

Scheduled Maintenance Details:
Date: Thursday, September 5th
Time: 10:30 PM MST to 4:00 AM MST

Please subscribe to our status page notifications at status.hh2.com and click the "Get Updates" button on the right-hand side of the page to receive the most current updates related to this issue.

Thank you for your patience as we work to resolve this matter.

We are currently receiving reports of errors when attempting to send password reset emails or when clicking the "Forgot Password" link on the login page. This issue has been escalated to our product and development teams, who are actively working on a resolution.

In the meantime, users can have their passwords reset by a company admin through the following path: Homepage > User Setup.

Please subscribe to our status page notifications at status.hh2.com and click the "Get Updates" button on the right-hand side of the page to receive the most current updates related to this issue.

We apologize for the inconvenience and appreciate your patience as we work to resolve this issue. Thank you for your understanding.