Previous incidents

Dear Clients,

We are pleased to inform you that the hotfix addressing the auto-population issue in the job field and the 10-character limitation was successfully deployed last night. Early testing in production has shown that everything is working as expected, and these issues are now fully resolved. Our team will continue to monitor the system throughout the day to ensure smooth operation.

Thank you for your patience and continued trust in our services.

Best regards,

Anthony Tari
Vice Pr...

We are pleased to inform you that the hotfix addressing the issues with password reset emails and the Document Flow Queue Digest was successfully deployed last night. Our team monitored the system throughout the day, and we can confirm that everything is functioning as expected. The issue is now fully resolved.

Thank you for your patience and continued trust in our services.

Dear Valued Clients,

After closely monitoring the situation throughout the day yesterday, we are pleased to report that no further occurrences of the login issue have been observed. We are now moving this incident to a resolved status.

Thank you for your understanding and patience during this time. If you have any questions or continue to experience any issues, please don't hesitate to contact our support team.

Best regards,

Anthony Tari
VP of Operations

It has been reported that some users are receiving a 403 error when trying to login into the platform. Our Support and Engineering team have reviewed this situation and resolved the issue at hand. All users should no longer encounter this error. We apologize for this inconvenience.