Ongoing maintenance

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Platform Solutions

Maintenance

iPaaS

Maintenance

Mobile Applications

Maintenance

Previous incidents

Oct 24, 2025

Notice of Maintenance Window and hh2 Update

Maintenance

Maintenance Oct 23 at 10:30pm MDT

As part of our commitment to continually improve the hh2 back-office platform, we have scheduled our latest routine update for tonight. This update is designed to enhance your experience and ensure our service remains responsive and efficient.

Scheduled Maintenance Details:
Date: Thursday, October 23rd, 2025
Time: 10:30 PM MST to 4:00 AM MST

Additional Information & Resources:
You can review the details of the enhancements in the Release Notes section of the Status Page.
To stay informed wi...

Oct 21, 2025

Intermittent Live Chat Outage for Integration Partners

Degraded

Resolved Oct 21 at 09:15am MDT

The intermittent outages affecting our Live Chat feature for integration partners within Salesforce have been resolved. The issue was related to the earlier AWS service disruption, which has now been stabilized.

All Live Chat functionality has been fully restored, and normal operation has resumed. Our hh2 platform and other services remained unaffected throughout the event.

We appreciate your patience and understanding while this issue was being monitored and addressed.

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