Dear Clients,

We are pleased to inform you that the hotfix addressing the auto-population issue in the job field and the 10-character limitation was successfully deployed last night. Early testing in production has shown that everything is working as expected, and these issues are now fully resolved. Our team will continue to monitor the system throughout the day to ensure smooth operation.

Thank you for your patience and continued trust in our services.

Best regards,

Anthony Tari
Vice President of Operations
anthony.tari@hh2.com

Dear Clients,

We are pleased to inform you that the hotfix to resolve the issues identified in our recent update on Thursday, September 26th will be deployed tonight:

Auto-Population Function: The job field auto-population issue.
10-Character Limitation: The 10-character limitation in the job field.
The hotfix will be deployed during our maintenance window, starting at 10:30 PM MST tonight.

For real-time updates, please subscribe to our status page by clicking the "Get Updates" button.

We apologize for any inconvenience these issues may have caused and appreciate your patience and understanding as we work to deliver a resolution.

Thank you,

Anthony Tari
Vice President of Operations
anthony.tari@hh2.com

Dear Clients,

Following our recent update on Thursday, September 26th, we identified two issues affecting some users:

Document Flow:
Auto-Population Function: The job field is not auto-populating as expected.
10-Character Limitation: Some users have reported a 10-character limit in the job field.

We’re pleased to inform you that fixes for both issues have been completed and are now under review and testing by our QA team. While we do not have a specific release date or time for the hotfix, we are working to deploy it as soon as possible following successful QA testing. Once the hotfix is ready for deployment, we will send another communication with the details of the maintenance window and the release schedule.

In the meantime, please continue to manually search for the job using the magnifying glass icon. We apologize for the inconvenience and truly appreciate your patience as we resolve these issues.

For the most up-to-date information, please subscribe to our status page by clicking the "Get Updates" button.

We apologize for any disruptions this may cause and are committed to delivering a resolution as quickly as possible.

Thank you for your continued understanding.

Best regards,

Anthony Tari
Vice President of Operations
anthony.tari@hh2.com

Dear Clients,

Following our recent update on Thursday, September 26th, we have identified an issue impacting some users:

Document Flow: The auto-population function in the job field is not working as expected. This has been escalated to our Product team for resolution. In the meantime, please use the magnifying glass icon to manually search for the job. We apologize for the inconvenience and appreciate your patience as we work to resolve this.

Additionally, we've received reports of a 10-character limitation in the job field. This issue has also been escalated, and our team is actively working on a solution.

For the most up-to-date information, we encourage you to subscribe to our status page (status.hh2.com) by clicking the "Get Updates" button.

We apologize for any disruptions and appreciate your understanding as we work through these issues.

Thank you,

Anthony Tari
Vice President of Operations
anthony.tari@hh2.com