Scheduled System Maintenance: Update to Prevent Duplicate Unit Entries
Resolved
Jan 16 at 10:30pm MST
hh2 Customers,
We're conducting an essential system maintenance tonight to address a critical issue in our Remote Payroll mobile app that currently affects the accuracy of unit entries. Some users have reported duplicate time entries being displayed, and this update is crucial to resolve that issue. It will ensure that newly created units do not duplicate, restoring full functionality and reliability to our mobile app.
Maintenance Details:
Date and Time: Tonight, January 16th, 10:30pm-4:00am MST
Expected Downtime: All hh2 services, including desktop and mobile apps, will be temporarily unavailable during this period.
This update will modify our mobile unit API to prevent the creation of duplicate records and ensure that units entered via the app are accurately reflected in subsequent downloads.
Thank you for your understanding and patience during this critical update.
Best regards,
Anthony Tari
VP of Operations
anthony.tari@hh2.com
Affected services
iPaaS
Platform Solutions
Mobile Applications