Hi hh2 Customer,

We’re rolling out new hh2 web updates tonight to improve usability, consistency, and performance across the platform.

What’s New
Updated hh2 color styling across AP Payments and HR pages for a cleaner, more consistent experience

Improved job search performance in Time Tracking Punch Clock to support customers with large job lists

Improved Invoice Date filter behavior in AP Payments to prevent selecting an invalid date range

Updated Help/Support links across the site to point to the new Knowledge Base

Multiple targeted fixes in Time Tracking—including break handling, Promote All behavior, and Time Approval performance

Integration updates for Sage 100 Contractor and Autodesk/Sage 300 CRE to ensure more reliable syncing

Scheduled Maintenance:
Date: Tonight, December 4
Time: 10:30 PM MT – 4:00 AM MT

During this window, hh2 may be intermittently unavailable. Service will resume automatically once maintenance is complete.

Additional Information & Resources:
You can review the details of the enhancements in the Release Notes section of the Status Page.
To stay informed with the latest hh2 updates and quickest notifications, please subscribe to our status page at status.hh2.com and click on the "Get Updates" button.

Coming Soon:

To support upcoming performance improvements, hh2 will begin sending some outbound traffic from an additional IP address.
If your organization restricts outbound traffic to approved IPs, please add the following:

New IP Address to Add:
52.176.219.119

Current IP Address (still in use):
52.165.20.130

Please complete this update by January 1, 2026 to avoid any disruptions.

This update only applies to customers who block outbound traffic unless specific IPs are whitelisted.
If you experience any issues, please submit a support ticket.

We appreciate your continued partnership with hh2 and look forward to bringing you a simpler, faster, and more connected experience.

Thank you,

Anthony Tari
VP of Operations
anthony.tari@hh2.com