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Operational

Previous incidents

Sep 15, 2025

Scheduled Maintenance Notification

Maintenance

Resolved Sep 14 at 09:30pm MDT

Regular maintenance will be performed on our servers on Sunday, September 14th, 2025, during the hours of 9:30 PM MT to 4:00 AM MT. During this time, the hh2 platform will be temporarily unavailable while essential maintenance is carried out to ensure continued stability and performance.

We thank you for your understanding and sincerely appreciate your patience during this maintenance window.

Best regards,
Anthony Tari
VP of Operations
anthony.tari@hh2.com

Sep 14, 2025

Update Deferred for Additional Testing

Resolved Sep 14 at 10:30pm MDT

Over this past weekend, our team conducted further testing on the planned update. After careful review, we determined that it was not ready for deployment and chose to delay release. This additional testing is necessary to ensure that all functionality performs as designed and that we continue delivering a reliable, high-quality experience.

We will provide an updated deployment schedule once validation is complete. Thank you for your patience and for your continued trust in hh2.

Best regard...

Sep 13, 2025

Notice of Maintenance Window and hh2 Update

Maintenance

Resolved Sep 12 at 09:30pm MDT

Following the identification of the issue encountered during last night’s scheduled update, our team has prepared a resolution and will be pushing this update to production during tonight’s maintenance window. This release is designed to enhance your experience and ensure our service remains responsive and efficient.

Scheduled Maintenance Details:
Date: Friday, September 12, 2025
Time: 9:30 PM MT to 4:00 AM MT

During this window, the platform will be temporarily unavailable while we complet...

Sep 12, 2025

Maintenance Window Extension

Downtime

Resolved Sep 12 at 04:39am MDT

During the deployment of the update this evening, an issue was encountered. As our team worked to resolve the issue, we made the decision to halt the deployment and bring the system back online to avoid further delays.

We apologize for this disruption and appreciate your patience. Our team will continue to review the issue and will provide further information once the update is ready to be deployed into production.

The system is fully operational, and we will continue to monitor performance...

1 previous update

Notice of Maintenance Window and hh2 Update

Maintenance

Resolved Sep 12 at 03:45am MDT

Our scheduled maintenance window is taking longer than anticipated and will be extended until 4:30 AM MT / 6:30 AM ET.

We sincerely apologize for the delay and any inconvenience this may cause. Thank you for your patience as we complete this work.

1 previous update