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Degraded

Intermittent Live Chat Outage for Integration Partners

Oct 20 at 09:36am MDT
Affected services
iPaaS

Created
Oct 20 at 09:36am MDT

We are currently experiencing intermittent outages with our Live Chat feature for integration partners within Salesforce. This issue is related to the ongoing AWS outage affecting portions of their infrastructure.

Please note that this outage is only impacting Live Chat functionality — our hh2 platform and all other services remain fully operational.

We are monitoring the situation closely and will provide updates as more information becomes available.

We sincerely apologize for the inconvenience and appreciate your patience.