Previous incidents

October 2026
Oct 30, 2026
1 incident

AP Export and Related Buttons Not Functioning

Resolved

Resolved Oct 30, 2026 at 2:40pm UTC

This issue has been resolved. We apologize for any inconvenience this caused. Please reach out to support if you have any additional issues.

Thank you

1 previous update
Oct 16, 2026
1 incident

Time Export Error for Sage 300 Users

Resolved

Resolved Oct 17, 2026 at 7:21pm UTC

Resolved: A fix has been deployed for the issue preventing time entries from exporting to Sage 300 CRE, and exports are now processing normally. If you used the workaround, no further action is needed. If you continue to have trouble exporting time, please contact our support team for assistance. We apologize for the disruption and thank you for your patience.

2 previous updates
September 2026
Sep 08, 2026
1 incident

Issue Reported - Sync

Resolved

Resolved Sep 8, 2026 at 8:35pm UTC

We have resolved ongoing issues with data syncing. If you continue to experience any challenges, please reach out to support at hh2.com/support

1 previous update
August 2026
Aug 11, 2026
1 incident

Time Validation Error

Resolved

Resolved Aug 11, 2026 at 1:48pm UTC

A fix has been deployed, and the time validation error is now resolved. If you experience any additional issues, please contact support.

Thank you for your patience.

A fix has been identified and scheduled to release tonight during the standard maintenance window from 10:30 PM - 6:30 AM MST.

We will continue to keep you updated.

We're currently aware of an issue causing a time validation error for some users. Our team is actively investigating and working on a fix. We will continu...