Maintenance
Notice of Maintenance Window and hh2 Update
Resolved Sep 26 at 10:30pm MDT
hh2 Customer,
We are pleased to inform you of an upcoming update to our hh2 back-office platform. This release will introduce new enhancements and resolve several reported issues, further optimizing your experience with our services.
The New Features of This Release can be located in our Release Notes Section of our Status Page.
To facilitate this update, we will be using our normal maintenance window on Thursday, September 26th. Our systems will be temporarily offline as we implement the ...
Scheduled Maintenance Notification
Resolved Sep 25 at 10:30pm MDT
Dear Valued Clients,
Please be advised that our regular maintenance window will take place tonight, starting at 10:30 PM MST and concluding at 4:00 AM MST. During this time, you may experience temporary disruptions in service and access to the system.
Scheduled Maintenance Details:
Date: Wednesday, September 25th
Time: 10:30 PM MST to 4:00 AM MST
We sincerely appreciate your understanding and continued loyalty as we work to improve and enhance your experience with our platform.
Thank you ...
Notice of Maintenance Window and hh2 Update
Resolved Sep 13 at 01:30am MDT
hh2 Customer,
We are pleased to inform you of an upcoming update to our hh2 back-office platform. This release will introduce new enhancements and resolve several reported issues, further optimizing your experience with our services.
The New Features of This Release can be located in our Release Notes Section of our Status Page.
To facilitate this update, we will be using our normal maintenance window on Thursday, September 12th. Our systems will be temporarily offline as we implement the ...
Scheduled Maintenance & Update on Password Reset Emails / DF Queue Digest
Resolved Sep 05 at 10:30pm MDT
We are pleased to inform you that we will be applying a hotfix tonight to resolve the issues impacting password reset emails and the Document Flow Queue Digest functionality.
Our team has been working diligently to address these problems, and the hotfix will be applied during a maintenance window tonight to minimize any disruption to your operations. We anticipate that this will fully resolve both issues.
Scheduled Maintenance Details:
Date: Thursday, September 5th
Time: 10:30 PM MST to 4:0...
Scheduled Maintenance & Update on Commitment Items in Document Flow for Autod...
Resolved Oct 30 at 10:30pm MDT
We will be conducting our normal maintenance window on Wednesday, October 30th, starting at 10:30 PM MT.
During this maintenance, we will also be deploying a fix to production for Commitment items within Document Flow related to Autodesk integrations.
Scheduled Maintenance Details:
Date: Wednesday, October 30th
Time: 10:30 PM MST to 4:00 AM MST
You will not be able to access the system during this maintenance window. Thank you for your patience and understanding as we work to enhance our ...
Notice of Maintenance Window and hh2 Update
Resolved Oct 14 at 10:30pm MDT
As part of our commitment to continually improve the hh2 back-office platform, we have scheduled our latest routine update for tonight. This update is designed to enhance your experience and ensure our service remains responsive and efficient.
Scheduled Maintenance Details:
Date: Monday, October 14th
Time: 10:30 PM MST to 4:00 AM MST
Additional Information & Resources:
You can review the details of the enhancements in the Release Notes section of the Status Page.
To stay informed with the l...
Scheduled Maintenance Notification for Document Flow Updates
Resolved Oct 01 at 10:30pm MDT
hh2 Customers,
We appreciate your patience as we've worked through the recent issues you’ve encountered with Document Flow. This hotfix addresses specific issues identified in our recent updates to enhance the functionality and reliability of Document Flow and our newly integrated OCR functionality.
Scheduled Maintenance Details:
Date: Tonight, October 1st
Time: 10:30 PM MST to 4:30 AM MST
Key Updates:
Job Code Selection Fix: We've resolved an issue where entering a job code or name faile...
Important Document Flow Hotfix Deployment for Sage Users
Resolved Nov 19 at 10:30pm MST
hh2 Customers,
We are addressing a specific issue affecting our Sage 100 & 300 Document Flow users. While this maintenance is targeted at resolving this particular concern, please note that there will be a brief system downtime impacting all users. We appreciate your patience as we work to enhance our services for everyone.
Scheduled Maintenance Details:
Date: Tonight, November 19th
Time: 10:30 PM MST to 4:00 AM MST
Key Update:
We will be implementing a crucial hotfix to resolve an is...
Notice of Maintenance Window and hh2 Update
Resolved Nov 14 at 10:30pm MST
As part of our commitment to continually improve the hh2 back-office platform, we have scheduled our latest routine update for tonight. This update is designed to enhance your experience and ensure our service remains responsive and efficient.
Scheduled Maintenance Details:
Date: Thursday, November 14th
Time: 10:30 PM MST to 4:00 AM MST
Additional Information & Resources:
You can review the details of the enhancements in the Release Notes section of the Status Page.
To stay informed with th...