Maintenance
Upcoming Maintenance: System Downtime & Document Flow Hotfix
Resolved Dec 26 at 10:30pm MST
hh2 Customers,
We’re dedicated to continuously enhancing our platforms to ensure a smooth and efficient experience for all of our users. Tonight, we will conduct a system-wide maintenance that includes a critical hotfix aimed at improving the functionality of our search feature within invoice distributions for Document Flow users. This maintenance will result in temporary system downtime scheduled during non-peak hours to minimize disruption.
Scheduled Maintenance Details:
Date: Tonight, D...
Notice of Maintenance Window and hh2 Update
Resolved Dec 19 at 10:30pm MST
As part of our commitment to continually improving the hh2 back-office platform, we have scheduled our latest routine update for tomorrow. This update is designed to enhance your experience and ensure that our service remains responsive and efficient.
Scheduled Maintenance Details:
Date: Thursday, December 19th
Time: 10:30 PM MST to 4:00 AM MST
Additional Information & Resources:
You can review the details of the enhancements in the Release Notes section of the Status Page.
To stay informed...
Scheduled Procore API Maintenance Tonight: Important System Update
Resolved Dec 10 at 10:00pm MST
hh2 Customers,
We would like to inform you of an important update regarding the recent hotfix related to the API used for creating Commitment Change Orders (CCOs) in Procore. We have identified a specific issue that requires us to roll back a change made to the reconciliation functionality. This rollback will restore the system to the version prior to the December 5th API Export release.
This action is necessary to maintain the stability and performance of our services while we work on a mo...
Notice of Maintenance Window and hotfix deployment
Resolved Dec 09 at 10:30pm MST
hh2 Customers,
We're addressing a specific issue affecting users who utilize our API to create Commitment Change Orders (CCOs) in Procore. While this maintenance is targeted at resolving this particular concern, please note that there will be a brief system downtime impacting all users. We appreciate your patience as we work to enhance our services for everyone.
Scheduled Maintenance Details:
Date: Tonight, December 9th
Time: 10:30 PM MST to 4:30 AM MST
Key Update:
We are deploying a c...
Notice of Maintenance Window and hh2 Update
Resolved Dec 05 at 10:30pm MST
As part of our commitment to continually improving the hh2 back-office platform, we have scheduled our latest routine update for tomorrow. This update is designed to enhance your experience and ensure that our service remains responsive and efficient.
Scheduled Maintenance Details:
Date: Thursday, December 5th
Time: 10:30 PM MST to 4:00 AM MST
Additional Information & Resources:
You can review the details of the enhancements in the Release Notes section of the Status Page.
To stay informed ...
Notice of Maintenance Window and hh2 Update
Resolved Jan 23 at 10:30pm MST
As part of our commitment to continually improving the hh2 back-office platform, we have scheduled our latest routine update for tonight. This update is designed to enhance your experience and ensure that our service remains responsive and efficient.
Scheduled Maintenance Details:
Date: Thursday, January 23rd
Time: 10:30 PM MST to 4:00 AM MST
Additional Information & Resources:
You can review the details of the enhancements in the Release Notes section of the Status Page.
To stay informed w...
Scheduled System Maintenance: Update to Prevent Duplicate Unit Entries
Resolved Jan 16 at 10:30pm MST
hh2 Customers,
We're conducting an essential system maintenance tonight to address a critical issue in our Remote Payroll mobile app that currently affects the accuracy of unit entries. Some users have reported duplicate time entries being displayed, and this update is crucial to resolve that issue. It will ensure that newly created units do not duplicate, restoring full functionality and reliability to our mobile app.
Maintenance Details:
Date and Time: Tonight, January 16th, 10:30pm-4:0...
Important Hotfix Deployment to Address Employee Sync Issues
Resolved Jan 08 at 07:00pm MST
hh2 customers,
We appreciate your patience as we've worked through the recent issues you’ve encountered with employee syncing (new & updates). This hotfix addresses specific issues identified in our recent updates and will restore Employee syncing to its normal functionality.
Scheduled Maintenance Details:
Date: Wednesday, January 8th
Time: 7:00 PM MT to 9:00 PM MT
Additional Information & Resources:
You can review the details of the enhancements in the Release Notes section of the Status...
Notice of Maintenance Window and hh2 Update
Resolved Jan 06 at 10:30pm MST
As part of our commitment to continually improving the hh2 back-office platform, we have scheduled our latest routine update for tonight. This update is designed to enhance your experience and ensure that our service remains responsive and efficient.
Scheduled Maintenance Details:
Date: Monday, January 6th
Time: 10:30 PM MST to 4:00 AM MST
Additional Information & Resources:
You can review the details of the enhancements in the Release Notes section of the Status Page.
To stay informed with...
Important Document Flow Hotfix Deployment
Resolved Feb 28 at 10:30pm MST
We will be performing a scheduled maintenance update tonight to resolve issues with viewing invoices and duplicate invoices in Document Flow that occurred after the recent product update. This fix addresses inconsistencies in invoice display and duplication, ensuring accurate record-keeping and improved platform reliability. During this time, the platform will be temporarily unavailable to ensure the update is applied smoothly and effectively.
Scheduled Maintenance Details:
Date: Friday, Feb...
Notice of Maintenance Window and hh2 Update
Resolved Feb 27 at 10:30pm MST
As part of our commitment to continually improve the hh2 back-office platform, we have scheduled our latest routine update for tomorrow tonight. This update is designed to enhance your experience and ensure our service remains responsive and efficient.
Scheduled Maintenance Details:
Date: Thursday, February 27th
Time: 10:30 PM MST to 4:00 AM MST
Additional Information & Resources:
You can review the details of the enhancements in the Release Notes section of the Status Page.
To stay informe...
Notice of Maintenance Window and hh2 Update
Resolved Feb 13 at 10:30pm MST
As part of our commitment to continually improving the hh2 back-office platform, we have scheduled our latest routine update for tonight. This update is designed to enhance your experience and ensure that our service remains responsive and efficient.
Scheduled Maintenance Details:
Date: Thursday, February 13th
Time: 10:30 PM MST to 4:00 AM MST
Additional Information & Resources:
You can review the details of the enhancements in the Release Notes section of the Status Page.
To stay informed ...
Notice of Maintenance Window and hh2 Update
Resolved Feb 06 at 11:30am MST
As part of our commitment to continually improve the hh2 back-office platform, we have scheduled our latest routine update for tomorrow tonight. This update is designed to enhance your experience and ensure our service remains responsive and efficient.
Scheduled Maintenance Details:
Date: Thursday, February 6th
Time: 10:30 PM MST to 4:00 AM MST
Additional Information & Resources:
You can review the details of the enhancements in the Release Notes section of the Status Page.
To stay informed...