Maintenance
Scheduled Maintenance & Update on Commitment Items in Document Flow for Autod...
Resolved Oct 30 at 10:30pm MDT
We will be conducting our normal maintenance window on Wednesday, October 30th, starting at 10:30 PM MT.
During this maintenance, we will also be deploying a fix to production for Commitment items within Document Flow related to Autodesk integrations.
Scheduled Maintenance Details:
Date: Wednesday, October 30th
Time: 10:30 PM MST to 4:00 AM MST
You will not be able to access the system during this maintenance window. Thank you for your patience and understanding as we work to enhance our ...
Notice of Maintenance Window and hh2 Update
Resolved Oct 14 at 10:30pm MDT
As part of our commitment to continually improve the hh2 back-office platform, we have scheduled our latest routine update for tonight. This update is designed to enhance your experience and ensure our service remains responsive and efficient.
Scheduled Maintenance Details:
Date: Monday, October 14th
Time: 10:30 PM MST to 4:00 AM MST
Additional Information & Resources:
You can review the details of the enhancements in the Release Notes section of the Status Page.
To stay informed with the l...
Scheduled Maintenance Notification for Document Flow Updates
Resolved Oct 01 at 10:30pm MDT
hh2 Customers,
We appreciate your patience as we've worked through the recent issues you’ve encountered with Document Flow. This hotfix addresses specific issues identified in our recent updates to enhance the functionality and reliability of Document Flow and our newly integrated OCR functionality.
Scheduled Maintenance Details:
Date: Tonight, October 1st
Time: 10:30 PM MST to 4:30 AM MST
Key Updates:
Job Code Selection Fix: We've resolved an issue where entering a job code or name faile...
Important Document Flow Hotfix Deployment for Sage Users
Resolved Nov 19 at 10:30pm MST
hh2 Customers,
We are addressing a specific issue affecting our Sage 100 & 300 Document Flow users. While this maintenance is targeted at resolving this particular concern, please note that there will be a brief system downtime impacting all users. We appreciate your patience as we work to enhance our services for everyone.
Scheduled Maintenance Details:
Date: Tonight, November 19th
Time: 10:30 PM MST to 4:00 AM MST
Key Update:
We will be implementing a crucial hotfix to resolve an is...
Notice of Maintenance Window and hh2 Update
Resolved Nov 14 at 10:30pm MST
As part of our commitment to continually improve the hh2 back-office platform, we have scheduled our latest routine update for tonight. This update is designed to enhance your experience and ensure our service remains responsive and efficient.
Scheduled Maintenance Details:
Date: Thursday, November 14th
Time: 10:30 PM MST to 4:00 AM MST
Additional Information & Resources:
You can review the details of the enhancements in the Release Notes section of the Status Page.
To stay informed with th...
Upcoming Maintenance: System Downtime & Document Flow Hotfix
Resolved Dec 26 at 10:30pm MST
hh2 Customers,
We’re dedicated to continuously enhancing our platforms to ensure a smooth and efficient experience for all of our users. Tonight, we will conduct a system-wide maintenance that includes a critical hotfix aimed at improving the functionality of our search feature within invoice distributions for Document Flow users. This maintenance will result in temporary system downtime scheduled during non-peak hours to minimize disruption.
Scheduled Maintenance Details:
Date: Tonight, D...
Notice of Maintenance Window and hh2 Update
Resolved Dec 19 at 10:30pm MST
As part of our commitment to continually improving the hh2 back-office platform, we have scheduled our latest routine update for tomorrow. This update is designed to enhance your experience and ensure that our service remains responsive and efficient.
Scheduled Maintenance Details:
Date: Thursday, December 19th
Time: 10:30 PM MST to 4:00 AM MST
Additional Information & Resources:
You can review the details of the enhancements in the Release Notes section of the Status Page.
To stay informed...
Scheduled Procore API Maintenance Tonight: Important System Update
Resolved Dec 10 at 10:00pm MST
hh2 Customers,
We would like to inform you of an important update regarding the recent hotfix related to the API used for creating Commitment Change Orders (CCOs) in Procore. We have identified a specific issue that requires us to roll back a change made to the reconciliation functionality. This rollback will restore the system to the version prior to the December 5th API Export release.
This action is necessary to maintain the stability and performance of our services while we work on a mo...
Notice of Maintenance Window and hotfix deployment
Resolved Dec 09 at 10:30pm MST
hh2 Customers,
We're addressing a specific issue affecting users who utilize our API to create Commitment Change Orders (CCOs) in Procore. While this maintenance is targeted at resolving this particular concern, please note that there will be a brief system downtime impacting all users. We appreciate your patience as we work to enhance our services for everyone.
Scheduled Maintenance Details:
Date: Tonight, December 9th
Time: 10:30 PM MST to 4:30 AM MST
Key Update:
We are deploying a c...
Notice of Maintenance Window and hh2 Update
Resolved Dec 05 at 10:30pm MST
As part of our commitment to continually improving the hh2 back-office platform, we have scheduled our latest routine update for tomorrow. This update is designed to enhance your experience and ensure that our service remains responsive and efficient.
Scheduled Maintenance Details:
Date: Thursday, December 5th
Time: 10:30 PM MST to 4:00 AM MST
Additional Information & Resources:
You can review the details of the enhancements in the Release Notes section of the Status Page.
To stay informed ...