Maintenance

January 2025
Jan 23, 2025
1 maintenance

Notice of Maintenance Window and hh2 Update

Maintenance

Resolved Jan 23 at 10:30pm MST

As part of our commitment to continually improving the hh2 back-office platform, we have scheduled our latest routine update for tonight. This update is designed to enhance your experience and ensure that our service remains responsive and efficient.

Scheduled Maintenance Details:
Date: Thursday, January 23rd
Time: 10:30 PM MST to 4:00 AM MST

Additional Information & Resources:
You can review the details of the enhancements in the Release Notes section of the Status Page.
To stay informed w...

Jan 16, 2025
1 maintenance

Scheduled System Maintenance: Update to Prevent Duplicate Unit Entries

Maintenance

Resolved Jan 16 at 10:30pm MST

hh2 Customers,

We're conducting an essential system maintenance tonight to address a critical issue in our Remote Payroll mobile app that currently affects the accuracy of unit entries. Some users have reported duplicate time entries being displayed, and this update is crucial to resolve that issue. It will ensure that newly created units do not duplicate, restoring full functionality and reliability to our mobile app.

Maintenance Details:

Date and Time: Tonight, January 16th, 10:30pm-4:0...

Jan 08, 2025
1 maintenance

Important Hotfix Deployment to Address Employee Sync Issues

Maintenance

Resolved Jan 08 at 07:00pm MST

hh2 customers,
We appreciate your patience as we've worked through the recent issues you’ve encountered with employee syncing (new & updates). This hotfix addresses specific issues identified in our recent updates and will restore Employee syncing to its normal functionality.

Scheduled Maintenance Details:

Date: Wednesday, January 8th
Time: 7:00 PM MT to 9:00 PM MT

Additional Information & Resources:
You can review the details of the enhancements in the Release Notes section of the Status...

Jan 06, 2025
1 maintenance

Notice of Maintenance Window and hh2 Update

Maintenance

Resolved Jan 06 at 10:30pm MST

As part of our commitment to continually improving the hh2 back-office platform, we have scheduled our latest routine update for tonight. This update is designed to enhance your experience and ensure that our service remains responsive and efficient.

Scheduled Maintenance Details:
Date: Monday, January 6th
Time: 10:30 PM MST to 4:00 AM MST

Additional Information & Resources:
You can review the details of the enhancements in the Release Notes section of the Status Page.
To stay informed with...

February 2025
Feb 28, 2025
1 maintenance

Important Document Flow Hotfix Deployment

Maintenance

Resolved Feb 28 at 10:30pm MST

We will be performing a scheduled maintenance update tonight to resolve issues with viewing invoices and duplicate invoices in Document Flow that occurred after the recent product update. This fix addresses inconsistencies in invoice display and duplication, ensuring accurate record-keeping and improved platform reliability. During this time, the platform will be temporarily unavailable to ensure the update is applied smoothly and effectively.

Scheduled Maintenance Details:
Date: Friday, Feb...

Feb 27, 2025
1 maintenance

Notice of Maintenance Window and hh2 Update

Maintenance

Resolved Feb 27 at 10:30pm MST

As part of our commitment to continually improve the hh2 back-office platform, we have scheduled our latest routine update for tomorrow tonight. This update is designed to enhance your experience and ensure our service remains responsive and efficient.

Scheduled Maintenance Details:
Date: Thursday, February 27th
Time: 10:30 PM MST to 4:00 AM MST

Additional Information & Resources:
You can review the details of the enhancements in the Release Notes section of the Status Page.
To stay informe...

Feb 13, 2025
1 maintenance

Notice of Maintenance Window and hh2 Update

Maintenance

Resolved Feb 13 at 10:30pm MST

As part of our commitment to continually improving the hh2 back-office platform, we have scheduled our latest routine update for tonight. This update is designed to enhance your experience and ensure that our service remains responsive and efficient.

Scheduled Maintenance Details:
Date: Thursday, February 13th
Time: 10:30 PM MST to 4:00 AM MST

Additional Information & Resources:
You can review the details of the enhancements in the Release Notes section of the Status Page.
To stay informed ...

Feb 06, 2025
1 maintenance

Notice of Maintenance Window and hh2 Update

Maintenance

Resolved Feb 06 at 11:30am MST

As part of our commitment to continually improve the hh2 back-office platform, we have scheduled our latest routine update for tomorrow tonight. This update is designed to enhance your experience and ensure our service remains responsive and efficient.

Scheduled Maintenance Details:
Date: Thursday, February 6th
Time: 10:30 PM MST to 4:00 AM MST

Additional Information & Resources:
You can review the details of the enhancements in the Release Notes section of the Status Page.
To stay informed...

March 2025
Mar 13, 2025
1 maintenance

Scheduled Server Maintenance: Thursday, March 13th at 10:30 PM MT

Maintenance

Resolved Mar 13 at 10:30pm MDT

We will be performing scheduled server maintenance on Thursday, March 13th, starting at 10:30 PM MT. During this time, your site will be temporarily unavailable. We apologize for any inconvenience this may cause and appreciate your understanding.

Scheduled Maintenance Details:
Date: Thursday, March 13th
Time: 10:30 PM MST to 4:00 AM MST

Best regards,
Anthony Tari
VP of Operations
anthony.tari@hh2.com