Maintenance

July 2025
Jul 31, 2025
1 maintenance

Scheduled Maintenance Tonight – Platform Temporarily Unavailable

Resolved

Resolved Aug 1, 2025 at 10:00am UTC

hh2 Customers,

As part of our ongoing efforts to ensure a reliable experience, we’ll be performing scheduled maintenance tonight, Thursday, July 31st, from 10:00 PM to 4:00 AM MST. During this time, the platform will be temporarily unavailable.

We appreciate your understanding as we complete this work and apologize for any inconvenience this may cause.

Best regards,
Anthony Tari
VP of Operations
anthony.tari@hh2.com

Jul 25, 2025
1 maintenance

Maintenance and Invoice Syncing Fix

Resolved

Resolved Jul 26, 2025 at 10:00am UTC

hh2 Customers,

As part of our commitment to providing a reliable and consistent experience, we will be applying a maintenance update tonight to deploy a hotfix that addresses the recently reported issue impacting invoice syncing from email and drop folder sources.

To ensure the hotfix is applied smoothly, the platform will be temporarily unavailable during the following window:

Scheduled Maintenance Details:
Date: Friday, July 25th
Time: 10:00 PM MST to 4:00 AM MST

Additional Information ...

Jul 24, 2025
1 maintenance

Notice of Maintenance Window and hh2 Update

Resolved

Resolved Jul 25, 2025 at 10:00am UTC

As part of our commitment to continually improving the hh2 back-office platform, we have scheduled our latest routine update for tomorrow night. This update is designed to enhance your experience and ensure that our service remains responsive and efficient.

Scheduled Maintenance Details:
Date: Thursday, July 24th
Time: 10:30 PM MST to 4:00 AM MST

Additional Information & Resources:
You can review the details of the enhancements in the Release Notes section of the Status Page.
To stay inform...

May 2025
May 30, 2025
1 maintenance

Notice of Maintenance Window and hh2 Update

Resolved

Resolved May 31, 2025 at 10:00am UTC

As part of our commitment to continually improve the hh2 back-office platform, we have scheduled our latest routine update for tonight. This update is designed to enhance your experience and ensure our service remains responsive and efficient.

Scheduled Maintenance Details:
Date: Friday, May 30th
Time: 10:30 PM MST to 4:00 AM MST

Additional Information & Resources:
You can review the details of the enhancements in the Release Notes section of the Status Page.
To stay informed with the lates...

May 23, 2025
1 maintenance

Notice of Maintenance Window and Database Configuration Update

Resolved

Resolved May 24, 2025 at 10:00am UTC

hh2 Customers,

As part of our continued efforts to support a reliable experience, we’ll be performing our regular maintenance update this Friday, May 23rd. During this window, we will be making important database configuration updates to further enhance platform performance and stability.

To ensure the update is applied smoothly and effectively, the platform will be temporarily unavailable during the scheduled maintenance window.

Scheduled Maintenance Details:
Date: Friday, May 23rd
Time: ...

May 13, 2025
1 maintenance

Notice of Maintenance Window and Hotfix Deployment

Resolved

Resolved May 14, 2025 at 9:00am UTC

hh2 Customers,

As part of our continued efforts to support a reliable experience, we’ll be performing our regular maintenance update tonight. During this window, we will also release a hotfix to address slowness/lagging while navigating the platform.

To ensure the update is applied smoothly and effectively, the platform will be temporarily unavailable during the scheduled maintenance window.

Scheduled Maintenance Details:
Date: Tuesday, May 13th
Time: 9:30 PM MST to 3:00 AM MST

Additiona...

May 07, 2025
1 maintenance

Notice of Maintenance Window and Hotfix Deployment

Resolved

Resolved May 8, 2025 at 10:00am UTC

hh2 Customers,

As part of our continued efforts to support a reliable experience, we’ll be performing our regular maintenance update tonight. During this window, we will also release a hotfix to address a couple of issues reported by users related to password resets.

Specifically, this update will resolve:

Instances where users may receive a blank screen after completing a password reset

Intermittent issues encountered when attempting to perform a password reset

To ensure the update is a...