Maintenance
Maintenance and Document Flow Fix
Resolved Apr 18 at 10:30pm MDT
hh2 Customer,
As part of our continued efforts to support a reliable experience, we’ll be applying a maintenance update tonight to address a specific issue impacting invoice distribution visibility for some customers.
The issue occurs when an Expense Account is coded without a Commitment Item, and may prevent distributions from loading or saving correctly. This update will ensure invoices behave as expected in these scenarios.
To ensure the update is applied smoothly and effectively, the ...
Notice of Maintenance Window and hh2 Update
Resolved Apr 17 at 10:30pm MDT
As part of our commitment to continually improving the hh2 back-office platform, we have scheduled our latest routine update for tonight. This update is designed to enhance your experience and ensure that our service remains responsive and efficient.
Scheduled Maintenance Details:
Date: Thursday, April 17th
Time: 10:30 PM MST to 4:00 AM MST
Additional Information & Resources:
You can review the details of the enhancements in the Release Notes section of the Status Page.
To stay informed wit...
Notice of Maintenance Window and hh2 Update
Resolved May 30 at 10:30pm MDT
As part of our commitment to continually improve the hh2 back-office platform, we have scheduled our latest routine update for tonight. This update is designed to enhance your experience and ensure our service remains responsive and efficient.
Scheduled Maintenance Details:
Date: Friday, May 30th
Time: 10:30 PM MST to 4:00 AM MST
Additional Information & Resources:
You can review the details of the enhancements in the Release Notes section of the Status Page.
To stay informed with the lates...
Notice of Maintenance Window and Database Configuration Update
Resolved May 23 at 10:30pm MDT
hh2 Customers,
As part of our continued efforts to support a reliable experience, we’ll be performing our regular maintenance update this Friday, May 23rd. During this window, we will be making important database configuration updates to further enhance platform performance and stability.
To ensure the update is applied smoothly and effectively, the platform will be temporarily unavailable during the scheduled maintenance window.
Scheduled Maintenance Details:
Date: Friday, May 23rd
Time: ...
Notice of Maintenance Window and Hotfix Deployment
Resolved May 13 at 09:30pm MDT
hh2 Customers,
As part of our continued efforts to support a reliable experience, we’ll be performing our regular maintenance update tonight. During this window, we will also release a hotfix to address slowness/lagging while navigating the platform.
To ensure the update is applied smoothly and effectively, the platform will be temporarily unavailable during the scheduled maintenance window.
Scheduled Maintenance Details:
Date: Tuesday, May 13th
Time: 9:30 PM MST to 3:00 AM MST
Additiona...
Notice of Maintenance Window and Hotfix Deployment
Resolved May 07 at 10:30pm MDT
hh2 Customers,
As part of our continued efforts to support a reliable experience, we’ll be performing our regular maintenance update tonight. During this window, we will also release a hotfix to address a couple of issues reported by users related to password resets.
Specifically, this update will resolve:
Instances where users may receive a blank screen after completing a password reset
Intermittent issues encountered when attempting to perform a password reset
To ensure the update is a...