Previous incidents

August 2024
Aug 07, 2024
2 incidents

hh2 Login Status Update

Resolved Aug 07 at 08:35am MDT

Dear Valued Clients,

After closely monitoring the situation throughout the day yesterday, we are pleased to report that no further occurrences of the login issue have been observed. We are now moving this incident to a resolved status.

Thank you for your understanding and patience during this time. If you have any questions or continue to experience any issues, please don't hesitate to contact our support team.

Best regards,

Anthony Tari
VP of Operations

Intermittent Login Errors being received / resolved

Resolved Aug 07 at 06:25am MDT

It has been reported that some users are receiving a 403 error when trying to login into the platform. Our Support and Engineering team have reviewed this situation and resolved the issue at hand. All users should no longer encounter this error. We apologize for this inconvenience.

July 2024
Jul 18, 2024
1 incident

Notice: Intermittent Login Issues and 502 Gateway Errors

Degraded

Resolved Jul 19 at 07:35am MDT

Dear Clients,

We are pleased to inform you that Microsoft Azure has resolved their server issues, and all of our hh2 sites are now fully functional. We monitored the situation closely throughout the night and successfully deployed a hotfix during our maintenance window.

We will continue to monitor the system throughout the day to ensure everything remains stable.

Thank you for your continued support.

Best regards,

Anthony Tari
Vice President of Operations
anthony.tari@hh2.com

2 previous updates

Jul 16, 2024
1 incident

Important Updates: Recent Issues and Fixes Notification

Degraded

Resolved Jul 19 at 07:31am MDT

Dear Clients,

We want to keep you informed with the latest updates on the issues some users are experiencing:

Paystub Generation and Access: We are pleased to inform you that the hotfix was successfully deployed last night, and paystubs are now working properly. We will continue to monitor the system to ensure everything is functioning as intended.

For the most up-to-date information, please subscribe to our status page at status.hh2.com and click on the "Get Updates" button.

We apologize...

3 previous updates

Jul 10, 2024
1 incident

Potential Login Error

Degraded

Resolved Jul 10 at 07:30am MDT

For those who experienced login issues, the problem has been resolved. We will continue to monitor throughout the day to ensure it doesn't reoccur. Thank you for your patience as we worked to resolve this issue.

1 previous update

June 2024
No incidents reported