Previous incidents

November 2024
Nov 06, 2024
1 incident

iOS App Slowness Notice

Degraded

Resolved Nov 07 at 12:22pm MST

Resolved: We previously reported some users experiencing slowness in our iOS app due to data updates following the recent app update. This issue has now been resolved, and performance has returned to normal. We will continue to monitor the situation closely to ensure continued stability.

Thank you for your patience and understanding.

1 previous update

October 2024
No incidents reported
September 2024
Sep 27, 2024
1 incident

Important Update: Issues being reported on Recent Product Update

Degraded

Resolved Oct 02 at 07:00am MDT

Dear Clients,

We are pleased to inform you that the hotfix addressing the auto-population issue in the job field and the 10-character limitation was successfully deployed last night. Early testing in production has shown that everything is working as expected, and these issues are now fully resolved. Our team will continue to monitor the system throughout the day to ensure smooth operation.

Thank you for your patience and continued trust in our services.

Best regards,

Anthony Tari
Vice Pr...

3 previous updates

Sep 04, 2024
1 incident

Update: Issue with Password Reset Emails and "Forgot Password" Link

Degraded

Resolved Sep 06 at 08:52pm MDT

We are pleased to inform you that the hotfix addressing the issues with password reset emails and the Document Flow Queue Digest was successfully deployed last night. Our team monitored the system throughout the day, and we can confirm that everything is functioning as expected. The issue is now fully resolved.

Thank you for your patience and continued trust in our services.

2 previous updates