Previous incidents

A short-term fix has been implemented to help improve overall platform performance. Users should begin to see improvements as the changes take effect.

We will be deploying a permanent hotfix during our scheduled maintenance window tonight at 9:30 PM MT to fully resolve the issue.

Thank you for your continued patience. We’ll provide further updates as needed.

The issue affecting user logins and causing a blank page has now been resolved. Users should be able to log in and access the platform as expected.

We sincerely apologize for the disruption and any inconvenience this may have caused. Thank you for your patience while our Product and Engineering teams worked to address the problem. If you continue to experience any issues, please reach out to our support team at support@hh2.com.

A hotfix was successfully deployed last night to address the recent issue. All systems are currently functioning as designed. We will continue to monitor performance closely to ensure ongoing stability.

We sincerely apologize for any inconvenience this may have caused and appreciate your continued patience and support.

The issue where some users were not receiving the login panel has been fully resolved. Our engineering team has implemented the necessary fix.

Thank you for your patience, and we apologize for any inconvenience this may have caused.

Anthony Tari
Vice President of Operations

We have identified and resolved the issue affecting data syncing for some Autodesk and BuildOps clients. Our product and engineering teams worked quickly to address the problem, and we will continue to monitor to ensure no further issues arise.

Thank you for your patience and understanding as we worked through this.

Anthony Tari
Vice President of Operations