Previous incidents

We’re pleased to inform you that the updated version of the Remote Payroll application is now live and available for download on the Google Play Store.

We recently identified the root cause of the issue affecting time recording and sync actions on Android (Droid) devices. Our team has developed a fix, which has been fully tested and released.

To ensure a smooth transition and proper functionality, please follow the steps below to complete the update:

Uninstall the current version of the Re...

A short-term fix has been implemented to help improve overall platform performance. Users should begin to see improvements as the changes take effect.

We will be deploying a permanent hotfix during our scheduled maintenance window tonight at 9:30 PM MT to fully resolve the issue.

Thank you for your continued patience. We’ll provide further updates as needed.

The issue affecting user logins and causing a blank page has now been resolved. Users should be able to log in and access the platform as expected.

We sincerely apologize for the disruption and any inconvenience this may have caused. Thank you for your patience while our Product and Engineering teams worked to address the problem. If you continue to experience any issues, please reach out to our support team at support@hh2.com.

A hotfix was successfully deployed last night to address the recent issue. All systems are currently functioning as designed. We will continue to monitor performance closely to ensure ongoing stability.

We sincerely apologize for any inconvenience this may have caused and appreciate your continued patience and support.